What we offer.
An established, reliable field services company with a specialty in FHA, REO and Freddie Mac loans.
Edgemark is an established and reliable field services company. We have extensive experience and expertise in servicing all loan types, with a specialty in FHA, REO and Freddie Mac loans.
Time frames
Edgemark understands how to balance the tight deadlines of the industry with quality work. We pride ourselves on fast turnaround times and limited follow-ups. Securing and life-safety issues are always given special focus and incentive to be completed before the due date.
Quality
Quality is a requirement in this industry and Edgemark does not take this lightly. To ensure accurate completion we have developed mobile PCR forms and questionnaires based on loan and work type, so our field contractors cover every item while on site. We supply contractor hotlines for assistance and issues from site. All orders go through a photo quality control process before being approved for update, and random field QC is routinely performed. Errors are reported to our home office and sent back to the field for correct completion, with any delays communicated to the client.
Personalized service
We value each of our clients and make sure every client is assigned internal staff to ensure clear and accurate communication. Every client is different, with different needs and priorities. Designated employees for your account mean a specialist is overseeing your work orders and communicating all needed information to our contractor network on your behalf.
Compliance
We are insured and bonded with limits exceeding industry standards. Edgemark maintains the highest levels of compliance, not only for its own protection but for its clients’.
Security
Information security is a priority in how Edgemark is built, not an afterthought. We are a paperless company: client and property data lives in managed systems, never on paper and never on personal devices. Every account is protected by multi-factor authentication and conditional access policies, and staff work inside managed virtual desktops so data stays in a controlled environment wherever the team is. Endpoints run managed protection with data loss prevention, data is encrypted in transit and at rest, and access follows least privilege with credentials rotated and reviewed on a schedule. Our internal platforms are reachable only from approved networks. We welcome our clients’ security assessments and participate in them fully.
Talk to client services.
Client services hotline 623.888.6965
General inquiries contact@edgemarksolutions.com